As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.
Tiaa Barnes-McKenzie, CPIA
Senior Customer Service Representative
Tiaa worked for the Coffey Insurance Agency for 10 years prior to the two agencies combining in 2020. She brings a vast amount of carrier specific knowledge and experience, as well as, great relationships with many long-time agency clients. Tiaa serves our clients in a producing, customer service role, in addition to, assisting clients throughout the claims process. Tiaa was born, raised and still resides in North Georgia. She is the mother of 4 children and a die-hard Alabama fan. Roll Tide!
Customer Service Representative / Commercial Lines Account Manager
Lauren came to Rock Creek Insurance with prior experience with an independent agency, as well as a captive insurance agency. Along with serving in a personal line’s customer service role, Lauren also manages our commercial insurance clients. Lauren is born, raised, and still resides in the Chattanooga area and was recently married! Lauren enjoys planning and tending to her vegetable and herb garden during the spring and summer months, assisting her husband with his car projects, and spending time outdoors with their two goldendoodles.
Jeff joined Rock Creek Insurance after owning and growing a Farmers Insurance Agency. His strong Personal Insurance experience makes him a great resource to clients are looking to take a deeper dive into understanding their personal insurance. Jeff and his wife have 3 children and 1 grandson, all living here in Chattanooga.
Prior to joining the insurance industry, Matthew was a Chemical Engineer. His attention to detail and high commercial insurance acumen makes him a great resource for our clients who own businesses. Matthew is from Jersey and spent years living in both Italy and Brazil. He is fluent in Spanish, Italian and Portuguese. Matthew has a passion for fitness and loves exploring the outdoors with his 3 kids.
Christina brings over a decade of insurance knowledge to the agency. She loves educating the community on how to make their insurance coverage work best for them. Christina was born and raised in small town Pennsylvania. Her family moved to Chattanooga in 2017 and never looked back. She has three young children and they love taking advantage of all that Chattanooga has to offer.
Saban is a 6 year old Teacup Yorkshire Terrier. His joyful personality lights up our office every day. In his spare time he loves to sleep and play with his toys. Come meet Saban at our office!